FAQS Policy
FAQs & Policies – Faith Spoken Here
At Faith Spoken Here, we're committed to providing a welcoming shopping experience. Here you'll find answers to frequently asked questions and information about our store policies.
Frequently Asked Questions (FAQs)
Q: How can I track my order?
Once your order ships, you'll receive a shipping confirmation by email. Tracking information will be provided when available. Some smaller items may ship via USPS mail without tracking. If you have questions about your shipment, please contact us. We're always happy to help!
Q: What is your return policy?
Many of our products are handmade, personalized, or made to order. All sales are final, and we generally do not accept returns or exchanges for changes of mind, incorrect sizing, or color preferences.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We'll work with you toward an appropriate resolution, including a replacement or refund when warranted.
Special circumstances may be reviewed individually at our discretion. Please see our full Return and Refund Policy for additional details.
Q: Do you ship internationally?
We currently ship within the United States and to select international destinations where shipping is available. Available shipping options and rates are displayed at checkout. If you're outside our shipping area and interested in an item, please contact us before ordering.
Q: How can I contact customer support?
We're always happy to hear from you! If you have questions about a product, an existing order, or a special request, please reach out through our website's Contact page or by email. As a small business, we personally care about every customer and will respond as soon as possible.
Policies
Shipping & Processing Policy
At Faith Spoken Here, each order is prepared with care. Processing times vary depending on the product, availability, and whether an item is handmade, personalized, or produced by one of our trusted production partners.
- Ready-to-ship items: Typically ship within 1–3 business days.
- Handmade and personalized items: Processing times vary depending on the design, customization, and production requirements.
- Apparel and print-on-demand products: Typically require 3–8 business days for production before shipping. Some products may have different processing times.
- Custom or specialty orders: Additional production time may be necessary. Estimated timelines will be communicated when the order is confirmed.
Please note: Processing time does not include shipping transit time. Estimated delivery dates are provided when available, but carrier delays, holidays, supply availability, and other circumstances beyond our control may affect delivery.
For the most accurate processing estimate, please refer to the individual product listing. If you need an item by a specific date, we encourage you to contact us before ordering.
Privacy Policy
We respect your privacy and handle customer information with care. Please refer to our full Privacy Policy for details about how information is collected, used, and protected.
Terms of Service
By shopping with us, you agree to our store's Terms of Service and applicable checkout policies.
At Faith Spoken Here, every order matters, and every customer is appreciated. We're grateful you've chosen to shop with our small, faith-inspired business.
Thank you for supporting Faith Spoken Here, where faith isn't silent. Speak it, wear it, live it.